Question 1: What does 6.5 mean? And what's the weight limit and what is the age for ths product?
Answer: The 6.5 means the tires is 6.5 inches. The MAXIMUM weight limit is 220 lbs. There is no age limit on this hoverboard if that's what you're asking.
Question 2: Does this product have warranty? And how long?
Answer: Yes, we provide 1 years warranty for this hovernoard
Question 3: How long does it take to charge?
Answer: It takes 3 to 4 hours to be fully charged.
Question 4: Does it come with a carrying bag?
Answer: No, the carrying bag is not included.
Question 5: Does it come with a charger?
Answer: yes, the charger is included.
Question 6: Dose it have a hove cap?
Question 7: Can it be used on dirt or grass?
Answer: Yes, but it will cause the board to move slowly.
Question 8: My board is stuck in forward, does anyone know how to fix this
Answer: We would suggest you calibrate the hoverboard to have a try, please lay it down on a flat surface, and then press the power button about 15 second.
This hoverboard support Bluetooth function, you could just use it to listen music.
HIGH QUALITY- Two Hours Charging, 12km/h Top Speed, 12.5 Miles Range and Weight Up to 220 lbs.
RIDE SAFE- UL 2272 Certified Smart Battery! No potential fire hazards.
MORE POWERFUL-Our hoverboard has Dual 300W Motors that help it climb slopes as steep as 25 degrees, making it the more powerful balance board on the market.
UPDATED FEATURES- LED headlights, battery indicators, rubber bumpers and two riding modes（Beginner and Advanced).
GET FASTER - One Day Processing, 2-5 Working Days Fedex Ground Service Shipping!
WARRANTY- One year limited warranty.
UL Certified US Standard Wall Charger, Double Protection, Double Safety!
UL 2272 Certified: Yes
Category: Two-wheel Self-balancing Electric Scooter
Battery: 24V 2000mah UL certified lithium batteries(Safe for ride)
Tyre Size: 6.5"
Body material: ABS + PC
Moter power: 300W x 2
Maximum speed: 12km/h (depends on rider's weight, road conditions etc)
Running distance : Approx 10-15KM (About 12.5 Miles, depends on load and terrain)
Climbing capacity: approx 25°(depends on load)
Low battery protection: When battery is lower than 10%, it will slow down and finally stopped working
Working temperature: -15℃-45℃
Charging Temperature: 0℃-40℃
Charging Voltage: AC 110-240V 50-60HZ
Charging time: Approx 4hours
Net Weight: 8.66KG/19Lb
Maximum loads: 220Lbs
Body size: 635x 240 x 235mm
Waterproofness: Daily life waterproof
WHAT IS INCLUDED:
1x Self-balancing Scooter
1x AU Plug Charger
1x English Manual
Warning: Children under 8 years old need to be accompanied by adult.
1.) Before using, please ensure that both sides of the scooter are at the same horizontal level; and only when the indicator light is green you can step on it and begin to use. If the signal light is red, please restart it and make sure whether the both sides are at the same level and indicator light turns green then use it.
2.)Attention for Charging
When the scooter is being charged, the indicator light on the charger is red. If the light turns green, it means the charging is finished. Charging time last about 2 hours. To prolong the battery life and ensure the safety, a long time continuous charging should be avoided
3)To ensure your safety in use, we recommend the use of safety protection equipment, such as helmet, elbow pads, knee pads and etc. please observe the local law when using.
Our facility is based in Melbourne, Australia and we process all orders within 12-24 hours of order placements. The usual shipping time is between 3-5 business days, however in some regional areas of WA & NT, shipping time may be about 7 - 10 working days.
We have partnered with following logistics providers to get you the products as soon as possible:
- Australia Post
- Courier please
- Pack & Send
If you have any queries related to shipping or delivery, please get in touch with one of our friendly customer support staff - Contact us
GadgetFreak is committed to provide you 100% satisfaction guarantee everytime. We are a legally registered company in Australia and we oblige by all consumer laws of the country.
All of our orders are eligible for free 30 days returns guarantee if you're not satisfied with it. Additionally we also offer 1 year Australian warranty / replacement guarantee in case of any manufacturing default to the product. Please note that the physical damage / misuse of the product is not covered under our warranty policy. For more information about Warranty and returns, Click here
Award winning support:
We pride ourselves in providing exceptional customer support. We aim for 100% satisfaction guarantee, every time! You can get in touch with us either by online Chat, or you can even give us a call. Please visit Contact us page to get in touch with us.
We strive very hard to provide value for each of our products. We believe that this is the part of our customer satisfaction policy. All of our products are of High quality and the prices reflect the true value of the product.
Super Fast Deliveries:
We're born and grown up in Melbourne. Our usual time of deliveries is b/w 3-5 business days and in some cases 7-10 working days. We've partnered with the best to make sure your package is delivered to you in safest manner asap!
You can use our online tools on our website or on our logistics partner's website to track your package online! We keep you posted via email and text messages about the Estimated delivery date and progress of your order.
We're always looking out to bring new technologies to Australian Consumer market. We're always on the hunt to get innovative and useful products improve daily lifestyle of yourself and your loved once.
Warranty & Aftersales Support:
With a strong 1 year manufacturing policy and 30 days returns policy, we try to make your online experience as smooth as possible. With our exceptional customer support and customer friendly warranty policy, you can shop peacefully.
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